Consequent to restructuring of TNEB, three separate corporations as Tamilnadu Generation and Distribution Corporation Ltd.(TANGEDCO), Tamilnadu Transmission Corporation Ltd. (TANTRANSCO) and TNEB Limited have been formulated.
Guide lines:
>> New users can sign up through this Web Page for payment of CC charges through Credit / Debit cards or through Net Banking.The consumer has to sign up once for registration.This requires a valid Consumer ID and an e-mail account.
>> With valid e-mail ID & Consumer Number the consumer chooses a unique username for entering the web site.
>> On completion of registration requirements, an e-mail is generated to the consumer for successful validation of e-mail ID. A click on the link in the e-mail will lead to user login screen.
>> The user shall login and key in his authenticated password for making payments through web site.
>> Consumer number/username for which registration has been made cannot be modified and if required, the user can be deleted through the support link and a fresh registration can be made.
>> One user can permanently register for many Consumer Numbers using "Add Consumer No" button and shall pay during the corresponding collection cycle for the respective consumer.Every consumer number has to be individually selected for making payment.
>> A print of the e-receipt could be generated.
>> The changes in consumer number and e-mail ID and other personal particulars could be carried out using "Update Profile" button.
>> The user shall change his passwords frequently for security purposes using "Change Password" button.
>> A "Forget password" link is available for generating e-mail to the registered mail-id which shall furnish the current password.
Pay Your Electricity Bill Online Now
Consumer Complaints :
Online Complaint Registration Guidelines:
1. For registering complaint on line, new users have to sign up through this Web Page.
2. New user can sign up as existing service or with others.
(i) While signing up as existing service, the user has to select the region and enter a valid service number as in EB white meter card. By this it is easy to locate the consumer and their area concerned.
(ii) While signing up as others, the user can register a complaint without service number, but has to select the circle concerned.
3. The consumer has to sign up once for registration. This requires an e-mail account. With valid e-mail ID & Consumer Number the consumer chooses a unique username for registering through the website.
4. On completion of registration requirements, an e-mail is generated to the consumer for successful validation of e-mail ID. User name and password is communicated to through this e-mail.
5. For further registration of complaints, the user shall login and key in his authenticated password through web site.
6. For immediate response, it is recommended to address the complaint to the respective Superintending Engineer (SE).
7. In case problem with on line LT bill payment(which is now available for Chennai area alone), the complaint may be addressed to CE/IT.
8. It is recommended that the user shall change his passwords frequently for security purposes using “Change Password" button.
9. A user can register for many Consumer Numbers using "Add Consumer No" button and register complaints for their respective consumer.
10. A complaint number generated for each complaint for further reference and the status details of the complaints are exhibited.
11. The changes in consumer number and e-mail ID and other personal particulars could be carried out using "Update Profile" button.
12. A "Forget password" link is available for generating e-mail to the registered mail-id which shall furnish the current password.
Register Complaint Here
For difficulty in ONLINE LT BILL PAYMENT IN CHENNAI AREA mail to ltbill@tnebnet.org.
Website : www.tneb.in
Hi, i am samuel from tirunelveli. I have an account on tangedco, i paid some EB bills online. but now i lost my username and password of tangedco account. If i click "Forget username or Password" then the mail is sent to my email address. But the email ID is deleted and not in use now. Now i cant register a new account on tangedco. Please help me to delete my old tangedco account and register new one with my customer ID.
ReplyDeleteOnline payment service is best for every person for easily transfer payment one place to another. Credit card , debit card payment, online shopping etc.....
ReplyDelete